"I think I'm a victim of fraud!"
If you're worried that your First Fidelity debit card or account has been compromised:
It's important you speak with us immediately. The sooner we know what's happened, the sooner we can begin helping you. Please call us now.
I've received a suspicious e-mail
If you think you've received a fraudulent e-mail, but you haven't acted on it: Please forward it to reportfraud@ffb.com so we can investigate it for you. You'll receive an automated response to let you know we received the e-mail.
Report fraud or a lost/stolen debit card by phone:
- Oklahoma City Customers: 405-416-2222
- Tulsa Customers: 918-728-6345
- Phoenix Customers: 602-912-5555
- Denver Customers: 720-782-7222
- Nationwide: 800-299-7047
- After hours (lost or stolen debit cards only): 800-472-3272
- Credit Card Customers: 833-541-0777
Report fraud by e-mail:
We strongly encourage you to call us immediately if you think your First Fidelity account has been put in jeopardy. If, for some reason you prefer to contact us electronically, please forward the suspicious e-mail to reportfraud@ffb.com. You'll receive an automated response to let you know we got the e-mail.